3 day per week part-time position based in Wagga Wagga
As a member of the Riverina Community College Team, the Aboriginal Outreach Support Officer will be responsible to support the success of the Adult Community Education (ACE) program and promote these services within the local community. The Aboriginal Outreach Support Officer will also provide support in the form of, mentoring, coaching and guidance to RCC students, as well as connecting students with resources to help them succeed in their educational goals. Applicants with Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply
About the role
This role will require you to:
- Assist in the enrolment and orientation process for the programs and services, including answering questions, conducting interviews, and collecting necessary information.
- Actively market the organisation’s educational programs and services within the local community using a range of strategies.
- Conduct regular ‘Contact Appointments’ with active students to identify needs on an individual basis, including identification of vocational and non-vocational barriers.
- Provide individualised support for students that may require assistance such as referral to appropriate support agencies
- Complete factual and accurate file notes in Student Management System for ‘Contact Appointments’ including dates and outcomes.
- Maintain student progression notes / records within the Student Management System and Learning Management System
- Maintain up-to-date knowledge and compliance within operating guidelines under the Adult Community Education (ACE) Contract
About you
To be successful in this exciting and rewarding role you will have the following:
- An understanding of the Vocational and Educational barriers affecting Aboriginal and Torres Strait Islander peoples
- Strong communication skills with the ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people
- Experience working with and delivering culturally appropriate services within the local Aboriginal Community
- Highly developed verbal and written communication skills to support internal and external customers
- Possess strong administrative, data entry skills along with strong digital capability
- Ability to work autonomously and as part of a supportive team
- Possess a drive and passion for the betterment of student outcomes and commitment to positive team culture.
Benefits and Culture…
- An attractive remuneration package (including base salary, superannuation and access to salary packaging)
- Training and professional development opportunities
- A supportive team and a positive work environment
